{"id":2648,"date":"2025-04-07T10:16:15","date_gmt":"2025-04-07T08:16:15","guid":{"rendered":"https:\/\/scrabme.com\/?page_id=2648"},"modified":"2025-07-07T08:07:07","modified_gmt":"2025-07-07T06:07:07","slug":"regulamin-programu-lojalnosciowego","status":"publish","type":"page","link":"https:\/\/scrabme.com\/en\/regulamin-programu-lojalnosciowego\/","title":{"rendered":"Rules and regulations for the loyalty programme"},"content":{"rendered":"<style>.kb-row-layout-id2648_0c3239-32 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id2648_0c3239-32 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id2648_0c3239-32 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1650px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-lg, 3rem);padding-bottom:var(--global-kb-spacing-lg, 3rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2648_0c3239-32 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id2648_0c3239-32 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id2648_0c3239-32 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id2648_0c3239-32 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column2648_7c4771-44 > .kt-inside-inner-col,.kadence-column2648_7c4771-44 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column2648_7c4771-44 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2648_7c4771-44 > .kt-inside-inner-col{flex-direction:column;}.kadence-column2648_7c4771-44 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column2648_7c4771-44 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column2648_7c4771-44{position:relative;}@media all and (max-width: 1024px){.kadence-column2648_7c4771-44 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column2648_7c4771-44 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column2648_7c4771-44\"><div class=\"kt-inside-inner-col\">\n<h1>TERMS AND CONDITIONS OF THE SCRABME LOYALTY PROGRAMME<\/h1>\n<h2>\u00a7 1<\/h2>\n<p><strong>GENERAL PROVISIONS<\/strong><\/p>\n<ol>\n<li>\n<p>These Rules set out the rules of operation of the Loyalty Programme conducted by Scrabme sp. z o.o. with its registered office in Gda\u0144sk (80-855) at Wa\u0142y Piastowskie 1\/1508, entered in the register of entrepreneurs of the National Court Register, NIP: 5833534679, REGON: 54136950000000, hereinafter referred to as the \"Organiser\".<\/p>\n<\/li>\n<li>\n<p>The Loyalty Programme is run in the online shop at www.scrabme.com.<\/p>\n<\/li>\n<li>\n<p>The Loyalty Programme is designed to reward customers who make purchases from the Organiser's online shop by awarding them points that can be exchanged for discounts on subsequent purchases.<\/p>\n<\/li>\n<li>\n<p>The Loyalty Programme Regulations are available at www.scrabme.com.<\/p>\n<\/li>\n<\/ol>\n<h2>\u00a7 2<\/h2>\n<p><strong>DEFINITIONS<\/strong><\/p>\n<ol>\n<li>\n<p><strong>Loyalty programme<\/strong> - a discount programme organised by Scrabme sp. z o.o., in which participants collect points for purchases and can exchange them for discounts.<\/p>\n<\/li>\n<li>\n<p><strong>Participant<\/strong> - a natural person with full legal capacity who has registered with the Organiser's online shop and joined the Loyalty Programme.<\/p>\n<\/li>\n<li>\n<p><strong>Participant's account<\/strong> - the Participant's individual account in the Organiser's online shop, where points are accumulated as part of the Loyalty Programme.<\/p>\n<\/li>\n<li>\n<p><strong>Points<\/strong> - units awarded to the Participant for purchases made in the Organiser's online shop, which can be exchanged for discounts.<\/p>\n<\/li>\n<\/ol>\n<h2>\u00a7 3<\/h2>\n<p><strong>ACCESSION TO THE PROGRAMME<\/strong><\/p>\n<ol>\n<li>\n<p>Participation in the Loyalty Programme is voluntary and free of charge.<\/p>\n<\/li>\n<li>\n<p>To join the Loyalty Programme, you must:<\/p>\n<ul>\n<li>register in the online shop www.scrabme.com,<\/li>\n<li>read and accept these Terms and Conditions.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p>Each Participant can only have one Participant Account in the Loyalty Programme.<\/p>\n<\/li>\n<\/ol>\n<h2>\u00a7 4<\/h2>\n<p><strong>RULES FOR THE AWARD OF POINTS<\/strong><\/p>\n<ol>\n<li>\n<p>Points are awarded for purchases made in the online shop www.scrabme.com.<\/p>\n<\/li>\n<li>\n<p>For every zloty (PLN 1) spent, the Participant receives 1 point.<\/p>\n<\/li>\n<li>\n<p>Points are calculated on the order value after all discounts and promotions have been taken into account and before delivery costs are added.<\/p>\n<\/li>\n<li>\n<p>Points are awarded once the order has been successfully completed (once it has been paid for and dispatched).<\/p>\n<\/li>\n<li>\n<p>Points are rounded to the nearest whole number.<\/p>\n<\/li>\n<li>\n<p>In the event that a product is returned or the sales contract is cancelled, the points awarded for the purchase of that product are deducted from the Participant's Account.<\/p>\n<\/li>\n<li>\n<p>The Organiser reserves the right to award additional points within the timeframe of the promotions, of which Participants will be informed via the website or email.<\/p>\n<\/li>\n<\/ol>\n<h2>\u00a7 5<\/h2>\n<p><strong>RULES FOR THE USE OF POINTS<\/strong><\/p>\n<ol>\n<li>\n<p>Accumulated points can be exchanged for discounts on subsequent purchases.<\/p>\n<\/li>\n<li>\n<p>The conversion rate for exchanging points for a discount is: 20 points = \u00a31 discount.<\/p>\n<\/li>\n<li>\n<p>The participant can choose to use any number of accumulated points when placing an order.<\/p>\n<\/li>\n<li>\n<p>The discount obtained from the exchange of points is calculated on the order value including VAT.<\/p>\n<\/li>\n<li>\n<p>The organiser does not set an upper limit on the discount that can be obtained when redeeming points.<\/p>\n<\/li>\n<li>\n<p>Discounts obtained by redeeming points are not cumulative with other promotions and discount codes, unless the terms and conditions of a particular promotion state otherwise.<\/p>\n<\/li>\n<\/ol>\n<h2>\u00a7 6<\/h2>\n<p><strong>VALIDITY OF POINTS<\/strong><\/p>\n<ol>\n<li>\n<p>Points are valid for 12 months from the date of award.<\/p>\n<\/li>\n<li>\n<p>After the expiry of the validity period, unused points are automatically deleted from the Participant's Account.<\/p>\n<\/li>\n<li>\n<p>The Organiser may extend the validity period of points under special promotions, of which Participants will be informed.<\/p>\n<\/li>\n<\/ol>\n<h2>\u00a7 7<\/h2>\n<p><strong>COMPLAINTS<\/strong><\/p>\n<ol>\n<li>\n<p>Any complaints regarding the Loyalty Programme, including the accrual and use of points, must be made by email to: biuro@scrabme.com or in writing to the Organiser's registered office address.<\/p>\n<\/li>\n<li>\n<p>The complaint should include the Participant's name, the email address used during registration, a description of the problem and the Participant's request.<\/p>\n<\/li>\n<li>\n<p>Complaints are dealt with within 14 days of receipt.<\/p>\n<\/li>\n<li>\n<p>A response to the complaint shall be sent to the Participant's email address provided in the complaint or by any other means provided by the Participant.<\/p>\n<\/li>\n<\/ol>\n<h2>\u00a7 8<\/h2>\n<p><strong>PROTECTION OF PERSONAL DATA<\/strong><\/p>\n<ol>\n<li>\n<p>The organiser is the administrator of the Participants' personal data.<\/p>\n<\/li>\n<li>\n<p>Participants' personal data are processed in accordance with the provisions of Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016. (RODO) and the Personal Data Protection Act.<\/p>\n<\/li>\n<li>\n<p>Participants' personal data is processed for the purpose of the Loyalty Programme, including the accrual and use of points.<\/p>\n<\/li>\n<li>\n<p>Detailed information on the processing of personal data can be found in the Privacy Policy available at www.scrabme.com.<\/p>\n<\/li>\n<\/ol>\n<h2>\u00a7 9<\/h2>\n<p><strong>AMENDMENTS TO THE REGULATIONS AND TERMINATION OF THE PROGRAMME<\/strong><\/p>\n<ol>\n<li>\n<p>The organiser reserves the right to amend these Terms and Conditions at any time.<\/p>\n<\/li>\n<li>\n<p>Any changes to the Terms and Conditions will be communicated to Participants via the website www.scrabme.com or email at least 14 days prior to their implementation.<\/p>\n<\/li>\n<li>\n<p>The Organiser reserves the right to suspend or terminate the Loyalty Programme at any time by notifying Participants at least 30 days before the planned termination date.<\/p>\n<\/li>\n<li>\n<p>In the event of termination of the Loyalty Programme, Participants will be able to use the accumulated points within 30 days from the date of termination of the Programme.<\/p>\n<\/li>\n<\/ol>\n<h2>\u00a7 10<\/h2>\n<p><strong>FINAL PROVISIONS<\/strong><\/p>\n<ol>\n<li>\n<p>Matters not covered by these Rules shall be governed by the relevant provisions of Polish law, in particular the Civil Code.<\/p>\n<\/li>\n<li>\n<p>Any disputes arising from participation in the Loyalty Programme will be settled by a competent court of law.<\/p>\n<\/li>\n<li>\n<p>The regulations shall enter into force on 12.03.2025.<\/p>\n<\/li>\n<\/ol>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>REGULATIONS OF THE SCRABME LOYALTY PROGRAM \u00a7 1 GENERAL PROVISIONS These Regulations set out the rules for the operation of the Loyalty Program conducted by Scrabme sp. z o.o. with its registered office in Gda\u0144sk (80-855) at Wa\u0142y Piastowskie 1\/1508, entered in the Register of Entrepreneurs of the National Court Register, NIP: 5833534679, REGON: 54136950000000, hereinafter referred to as the \"Organiser\". The Loyalty Programme is carried out in the online shop at www.scrabme.com.....<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-2648","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Micha\u0142","author_link":"https:\/\/scrabme.com\/en\/author\/michal\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/scrabme.com\/en\/wp-json\/wp\/v2\/pages\/2648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scrabme.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scrabme.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scrabme.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/scrabme.com\/en\/wp-json\/wp\/v2\/comments?post=2648"}],"version-history":[{"count":0,"href":"https:\/\/scrabme.com\/en\/wp-json\/wp\/v2\/pages\/2648\/revisions"}],"wp:attachment":[{"href":"https:\/\/scrabme.com\/en\/wp-json\/wp\/v2\/media?parent=2648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}